Frequently Asked Questions

Category: Basics Last updated: 2026-07-15

Quick answers to the most common questions about Owning. For more detailed guides, browse the Help Center.

Looking for more? For edge cases, international users, agent integration, and platform & safety questions, see the Expanded FAQ — 30 additional answers covering currencies, rate limits, MCP, expired listings, privacy, and more.

Is Owning free?

Yes. Owning is completely free to use — no listing fees, no commissions, no subscriptions. You can browse, search, contact sellers, create listings, and use the API without paying anything. See Pricing & Fees for the full breakdown.

What countries are available?

Owning is available worldwide. You can filter listings by country and city to find items near you or available for shipping to your location. The platform supports listings from any country — browse by location using the filters on the listings page.

How do I contact a seller?

Open any listing and click the "Contact seller" button. You can send a message directly through the platform without revealing your email address. The seller receives a notification and can reply through Owning's messaging system. See How to Buy for more.

Can I edit my listing after publishing?

Yes. Go to your listing and click "Edit". You can update the title, description, price, images, and any other field at any time. Changes go through a quick moderation check before going live. See How to Sell on Owning for the full process.

How long do listings stay active?

Listings remain active for 30 days by default. You can renew them at any time before they expire. Expired listings are archived but can be re-published with one click from your dashboard.

Do I need an account to browse?

No. You can browse, search, and view listings without an account. You only need one to publish listings, contact sellers, save favorites, or use the API. Registration is free and instant at owning.pro/register.

How do I create a listing?

1. Click "Sell" in the top navigation bar.
2. Upload at least one photo of your item.
3. Enter a title, choose a category, set the price, and select the condition.
4. Write a description and add your location.
5. Click "Publish" — your listing goes live after a quick moderation review.

You can also use AI to generate a draft from your photos. See How to Create a Listing for the full step-by-step guide.

How do I mark an item as sold?

Open your listing from your dashboard and change its status to "Sold". The listing stays visible (marked as sold) so other buyers know it's no longer available. You can also delete it entirely if you prefer.

How do I delete my listing?

Open your listing and click "Delete". The listing is permanently removed from the platform. If you just want to take it down temporarily, consider pausing it instead.

What image formats are supported?

We accept JPEG, PNG, WebP, AVIF, and HEIC images. The maximum file size is 10 MB per image. We recommend uploading at least 3 photos — listings with more photos get significantly more views.

What categories are available?

Owning supports any product category — new or second-hand. Browse the full category tree at /listings or via the API at GET /api/categories.

I forgot my password — what do I do?

Click "Log in" and then "Forgot password?". Enter your email and we'll send you a reset link. The link expires after 1 hour for security.

How do I get an API key?

Register an account, log in, and create an API key via POST /api/api-keys with your JWT. The key starts with own_ and is shown only once — save it securely. See Account & API Keys for details.

Is it safe to buy on Owning?

We moderate all listings before they go live. If you spot a listing that looks fraudulent or inappropriate, use the "Flag" button on the listing page. We recommend meeting in public places for in-person exchanges and using tracked shipping for online purchases. See Safety Tips for full guidance.

What items are prohibited?

Weapons, illegal drugs, counterfeit goods, stolen property, live animals (except where legally permitted), tobacco, alcohol, prescription medications, hate speech materials, personal data, and anything that violates local or international law. See the prohibited items section in the Safety Tips guide.

Still need help?

If your question isn't answered here:

• Check the Expanded FAQ for edge cases, international users, agent integration, and platform & safety questions
• Browse the full Help Center
• Contact us at hello@owning.pro